Product · AI Assurance

agent-trustkit

Every agent project eventually hits the same wall: how do we prove this can be trusted? Until someone can sign that sentence, the project can't ship — or worse, ships and nobody signed anything. trustkit is the definition of done that agent projects are missing.

Agent EvaluationAmazon Bedrock AgentsOpenTelemetry CI Trust GatesFixed-Price Sprint
98% accurate is not the same as trustworthy — the argument in 24 seconds.
01 The problem

Accuracy is a metric. Trust is a decision.

The showcase report tells the whole story in one screen: 97.5% task completion, budgets met, policies clean — gate still failed, because the agent invented a sell-side downgrade and dropped a fact the portfolio manager needed. A generic eval score would have waved it through.

And when it fails, most teams discover they can't even name the person who was supposed to sign off. The trust report is the artifact that person signs; the task contract is what they're signing off against.

A real trustkit trust report — per-dimension violation rates, thresholds, and a failed gate despite 97.5% task completion
A real generated trust report: per-dimension violation rates against contract thresholds. Task completion passed; groundedness and completeness failed the gate.
02 How it works

A contract, not a vibe. Evidence, not black-box grades.

Definition of done

The task contract

Stakeholders co-author success up front — objective, forbidden behaviors, budgets, tolerated failure rates, approved scope. Every score in the final report traces to a line in that contract. Any dimension the contract doesn't explicitly loosen is zero-tolerance: a passing report means what the stakeholder thinks it means.

Auditable AI

Investigator, not judge

The LLM never scores anything. It extracts findings with quoted evidence — "unsupported claim: 'Two desks downgraded AAPL to Sell' — the source says no rating changes were published this week." All scoring is deterministic and reproducible, which is what makes the report defensible in front of risk and compliance.

The rare check

Catches omissions

Everyone checks for hallucinations. trustkit also checks completeness — did the output convey every material fact in the sources? For briefing and research agents, the missing fact is the career-ending failure mode, and almost nobody tests for it.

Operational output

Scoped trust, not a score

The report doesn't say "89/100." It says approved for internal briefings on covered names; not approved for client-facing use or trade execution. That's a statement an organization can actually operate on — and exactly the evidence AI-governance reviews now demand.

Trust the evaluator

The judge is validated

A calibration harness measures the AI analyst's agreement with human experts, per dimension, with a regression gate against evaluator drift. When someone asks "why should I trust your evaluator?" — there's a number.

Continuous

Regression-proof in CI

Baseline-vs-candidate comparison answers "did the new prompt, model, or retriever make it better or worse" with exact per-dimension deltas — and blocks merges that would introduce a trust regression. Trust is enforced on every change, not re-litigated quarterly.

Deterministic evaluation never leaves your environment. The AI-analyst step is opt-in — and can run inside your own AWS account.
03 The engagement

Packaged as a fixed-scope, fixed-price Agent Trust Sprint.

It meets your data where it lives: Amazon Bedrock Agents traces and OpenTelemetry exports ingest directly; a read-only preflight reports exactly what your data can and can't support before anything is promised. The sprint delivers a co-authored task contract, a baseline trust report, remediation with a re-run comparison, and a working CI gate — artifacts your team keeps.

1task contract, co-authored with stakeholders
2trust reports — baseline and post-remediation
1CI gate, enforcing trust on every merge
0black-box grades anywhere in the process

Who signs off on your agent?

Request a sample trust report — see exactly what your risk team would be signing.

info@oandaconsult.com Next case study → The delivery team that ships itself